Frequently asked honks

Good questions. Very silly shop. Here are a few things to know before you join the flock.

Orders & delivery

How do I track my order?

Follow the order-status link in your confirmation email or the tracking link in your shipping confirmation. Our tracking guide can help if you can’t find them.

Will my gift arrive by a certain date?

Check the shipping options at checkout and contact us before ordering if you have a deadline. See shipping & delivery for more.

Can I change or cancel my order?

Contact us as soon as possible with your order number and requested change. What we can do depends on the order’s fulfillment status; changes or cancellations are not guaranteed.

Products & gifting

Is this a children’s gift shop?

We’re a shop full of humor and nostalgia for adults. Some products include adult language or themes. Read the product description and look closely at the photos when choosing your gift.

Where can I find sizes and materials?

Check the individual product description and any size guide on the product page. Details vary by item. If something is missing, ask us before ordering.

Can I return or exchange something?

Eligible return requests must be made within 30 days of purchase. Conditions and exclusions apply. Start with our returns guide and read the full refund policy.

Meet the flock

Do you have real shops?

Yes! Find us in Jim Thorpe, Pittsburgh, and Phoenixville, Pennsylvania. Visit our shop page for addresses and directions.

Why The Silly Goose?

It started with a familiar nickname and a simple idea: build a place full of humor, nostalgia, and things that make adults laugh. Meet The Silly Goose.

Still have a question?

Talk to a real silly person. We’d love to help.