Track your order

Where’s my little parcel of nonsense? Your confirmation emails are the best place to start.

1. Open your order confirmation

Find the email from The Silly Goose and follow its order-status link to view your order. Check your spam or promotions folder if it’s playing hide-and-seek.

2. Check your shipping confirmation

When tracking is available, follow the tracking link in your shipping confirmation for carrier updates. A newly created tracking number may not show movement until the carrier scans the package.

3. Need a hand finding it?

Contact the flock with your order number and the email address used at checkout. If you don’t have the order number, include the name and email used for the purchase.

Marked delivered, but missing?

Check the delivery location, household members, and any building mailroom. If it still hasn’t turned up, contact us with your order number and tracking details so we can review it with you.

For arrival-date questions, see shipping & delivery.